At TalkPop (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We collect the following types of information:
a) Information You Provide
- Name, email address, and company info when you sign up
- Payment details (processed via secure third-party providers)
- Any content you input into our chatbot platform
b) Information We Automatically Collect
- IP address, browser type, and device information
- Usage data (e.g., pages visited, time spent)
c) Cookies & Similar Technologies
We use cookies to improve your experience, remember your settings, and analyze website traffic.
2. How We Use Your Information
We use your information to:
- Provide and maintain our Services
- Communicate with you (support, product updates, marketing)
- Improve our product and user experience
- Prevent fraud and enforce our Terms of Service
3. Sharing Your Information
We do not sell your personal data.
We may share information with:
- Service providers (e.g., payment processors, hosting providers)
- Legal authorities, if required by law
All third parties are required to protect your information and use it only for authorized purposes.
4. Data Storage & Security
We store your data securely and take reasonable steps to protect it from loss, misuse, and unauthorized access. However, no online platform can guarantee 100% security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Opt-out of marketing emails at any time
To exercise your rights, contact us at: 📧 [email protected]
6. Data Retention
We retain your personal data only as long as necessary to provide the Services and fulfill legal obligations.
7. International Users
If you are outside the United States, please note that your data may be transferred to and processed in the U.S.
8. Updates to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes via email or on our website.
9. Contact Us
If you have any questions or concerns, contact us at: [email protected]