Feature | TalkPop AI | Manual Chat |
---|---|---|
Availability | 24/7/365 | Limited by staffing |
Response Time | Instant | Minutes to hours |
Consistency | 100% adherence to criteria | Varies by agent |
Scalability | Handles unlimited concurrent conversations | Limited by team size |
Cost | Fixed monthly fee | Increasing labor costs |
Data Capture | Complete and structured | Often incomplete |
Qualification Accuracy | Consistently applies criteria | Subject to human error |
Integration | Seamless with major CRMs | Often requires manual transfer |